Before you visit

A little clarity.
Before your care.

Patient FAQs about appointments, your first visit, insurance and our Keswick clinic. Find the details you need in one place.

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All questions

8 answers

Do I need a doctor's referral to book physiotherapy?

No. You can book directly without a referral from your doctor.

What conditions do you treat?

We treat back and neck pain, sports injuries, post-surgical rehab, joint pain, sprains and strains, and workplace injuries, among other conditions.

What happens at my first appointment?

Your physiotherapist will assess your injury or condition, discuss your goals, and build a treatment plan with you. Wear comfortable clothing you can move in.

How do I book an appointment?

Book online through our website or call (825) 512-1199.

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Do you offer direct billing?

Yes, direct billing is available for most insurance companies. You can confirm your coverage by calling the clinic or checking our website.

What are your hours?

We are open 8:00 AM to 8:00 PM, seven days a week.

Where are you located, and is there parking?

We are at 6077 King Landing SW, in the Keswick neighbourhood of southwest Edmonton, convenient for Windermere, Glenridding, and Ambleside. Free parking is available in the driveway and on the street.

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